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Conversational Training

Aurora

A voice AI training tool that simulates donor conversations, so teams can practise the interaction before it costs them a relationship.

Domain
Applied Interfaces
Status
Deployed
Stack
Google ADKVoice AIConversational Agents

30%

Increase in donor conversions

The problem

The only way to get better at a high-stakes conversation is to have one.

Fundraising teams learn donor conversations by doing them live, which means every training repetition is spent on a real relationship. Role-play with a colleague does not hold up, because the colleague already agrees with you.

How it works

  1. 01

    Simulate a real counterpart

    Google ADK drives a conversational agent that behaves like a donor rather than a scripted prompt.

  2. 02

    Practise without exposure

    Teams refine communication in a setting where a poor repetition costs nothing.

  3. 03

    Carry it into live work

    The practised interaction is the same one the team runs with an actual donor.

Architecture

  1. 01

    Agent

    Google ADK conversational simulation of donor interaction

  2. 02

    Session

    Repeatable practice conversations without live engagement risk

  3. 03

    Outcome

    Communication skills applied to real donor conversations

What changes

  • Practice converts into results in live conversations.

    Measured in deployment: 30% more donor conversions.

Capabilities

  • Conversational donor simulation
  • Voice-based interaction practice
  • Zero-risk repetition
  • Google ADK agent runtime

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